Web Concierge

THE VIRTUAL CONCIERGE TO RECEIVE YOUR GUESTS

MANAGE YOUR RESERVATIONS

Managing guests and reservations has never been easier! From check-in (police documents) to check-out.

With Octorate app you can set the communication flow with your guests and keep under control all the important details, offering them a real virtual concierge.

Set limitless email templates to send automatically to your guests in the various stages of their stay, from the moment of the confirmation to their departure.
Communicate real time with your guests thanks to this platform of web communication, integrated in your Web Concierge!

MANAGE YOUR PAYMENTS

Web Concierge allows you to receive safe payments with PCI-DSS level 1 compliance.

Allow your guests to choose the payment mode they prefer and pay for their stay with the highest payment standards. Everything through their web application, which they can use without installing or downloading any software or app.

Full transparency and reliability. No risks and an unprecedented ease of use.

Communication Manager

A powerful communication tool created especially for you! A single interface to manage all the messages coming from the various enabled portals!

Whenever a guest sends you a message using Airbnb, Booking.com or other OTAs that support this feature, you will be notified and you can communicate directly into Octorate!

A very useful tool to quickly communicate with your guests, without having to enter each portal. Enter the reservation, view the message received and decide whether to reply using your Web Concierge or portal.

  • Fast Check-in
  • Automatic emails
  • Email in multiple languages
  • Fast Check-out
  • Information
  • 100% Cloud
  • Safe payments
  • How to reach us
  • Full management of the reservation
  • Real time communication
  • Direct and non-direct reservations
  • Responsive
Fast Check-in

Send your guests a message and allow them to enter their personal details for the check-in in advance, to speed reception operations and save time.

Fast Check-out

Your guests can immediately enter the necessary details for the invoicing and communicate real time with you to speed the check-out operations, telling you their possible needs in advance.

Start your 14-day-free TRIAL

Provalo

KEEP UP YOUR GUESTS’ LOYALTY

YOUR VIRTUAL CONCIERGE

COMMUNICATION, PAYMENTS, SERVICES AND INFORMATION