THE BUYER'S GUIDE
Octorate vs Amenitiz
The differences that really matter
A transparent comparison, with a source for every claim.
CERTIFIED PARTNER OF
CONNECTED TO 160+ OTA CHANNELS AND PARTNERS
Octorate brings PMS, Channel Manager, Booking Engine, payments, Self Check-in and guest communication into one cloud platform.
Update once, sync everywhere. Your team saves hours every day while you stay in control of rates, calendars and bookings.
What to weigh up first
- Built for independent hotels with 3 to 30 rooms. Apartments and mixed portfolios are not its natural ground.
- Pricing only on quote, after a demo. The public price list is gone.
- Cancellation requires 3 months' notice before the annual renewal, a date worth marking.
- The website is never really yours. If you switch PMS, keeping it means paying Amenitiz a monthly subscription.
- No AI agent replying to guests. There are automated emails and messages, but the conversation stays with you.
- Support rated 3.9/5 by users on Hotel Tech Report.
- Recent reviews mention invoicing issues and OTA synchronisation problems.
What you get
- Every property type, hotels, B&Bs, vacation rentals and mixed portfolios, in one platform.
- An AI agent for your guests. OctoAgent replies on WhatsApp, email, OTAs and phone, and passes to your team only what needs a human.
- 160+ channels with certified partnerships, Booking.com Premier Plus and Airbnb Preferred Plus.
- Open ecosystem, Rate Checker included, plus the revenue integrations you choose.
- Public pricing and a 14-day free trial, no credit card required.
- Human support 7 days a week and a public community of hoteliers.
- No lock-in, cancel whenever you want, no notice required.
Octorate vs Amenitiz compared, line by line
| Octorate | Amenitiz | |
|---|---|---|
| Trustpilot reviews | ✓4.8/5 · 660+ reviews | 4.4/5 (Trustpilot, September 2026) |
| Hotel Tech Report reviews | ✓4.9/5 · support 4.9/5, 98% would recommend | 4.3/5 · support 3.9/5, 87% would recommend (September 2026) |
| Property types | ✓Hotels, B&Bs, vacation rentals, aparthotels, mixed portfolios | Independent hotels, 3 to 30 rooms |
| OTA channels | ✓160+ · Booking.com Premier Plus Partner, Airbnb Preferred Plus | 150+, European focus |
| Support | ✓Human, 7 days a week, in 4 languages + a public community | Phone support and guided onboarding, in 5 languages (self-declared) |
| Website | ✓OctoSite included, online within a day and SEO-ready. With the Advanced version you customise every detail | Separate plan (Presence) or paid add-on. Keeping it after cancellation requires a monthly subscription |
| Revenue management | ✓Rate Checker included + integrations of your choice (PriceLabs, Smartpricing…) | Internal PriceAdvisor. PriceLabs only on the Advanced plan |
| Payments | ✓Stripe, Nexi and PayPal integrated | AmenitizPay, 1.5% + €0.25 per transaction on European cards (their price list) |
| Self check-in | ✓Included, with automated guest document collection | Online check-in included. Sending guest documents to the authorities is not stated |
| AI agent for guests | ✓OctoAgent, replies to guests 24/7 on WhatsApp, email, OTAs and phone, passes to your team only what needs a human and learns from approved corrections | ✕Not available. Automated emails and messages, no conversation |
| AI integration | ✓MCP support to connect ChatGPT, Claude and other assistants to your property data | ✕Not available |
| Smart locks and access | ✓IoT Hub included, connecting locks and smart devices | Paid add-on |
| Owner portal | ✓Owner Portal included, automatic reports for property owners | ✕Not available |
| Guest upselling | ✓Web Concierge to sell extra services before and during the stay | ✕Not available |
| Metasearch | ✓Google Hotel Ads (free booking links included) and trivago connected | Google Hotel integration on the Core plan |
| International coverage | ✓Multi-language platform, global OTA coverage | Focus on the French market (NF525) |
| Free trial | ✓14 days, no credit card required | Not stated on their website |
| Cancellation | ✓No notice required | 3 months' notice before the annual renewal (source) |
| Pricing | ✓Public price list | On quote only, no published price list |
Data updated September 2026. Where a figure concerns Amenitiz, the source is their pricing page, the AmenitizPay page or Hotel Tech Report.
Before you choose: what Amenitiz users report
A serious comparison includes the customers' voice. Here are recent public reviews from Trustpilot. Every card links to the original, so you can judge for yourself.
Overbooking, alone
A French hotelier describes a serious overbooking handled with no assistance at all. Relocating guests, calling them one by one, absorbing the damage to their reputation.
Invoicing blocked for months
Several clients report being unable to issue invoices to their guests for months. A heavy problem for a company that presents NF525 certification as a guarantee.
The website is not yours
A Spanish host describes paying for the website and not being able to take it with him at the end of the contract. The site stays with the platform.
Direct bookings flat, Booking up
After more than a year the share of direct bookings was unchanged, dependence on Booking.com had grown, and paid offers kept arriving for the visibility promised at the start.
Support out of reach
The most recurring theme of 2026, in four languages. Weeks of waiting, broken help links, a chat that never opens, emails and calls with no answer.
In Italy too
Several Italian reviews from 2026 describe support that is effectively unreachable, accounts left inaccessible for months and problematic OTA connections.
Excerpts are paraphrased for brevity: the linked original review prevails, and individual experiences may vary. The same applies to us, which is why you can read all Octorate reviews, including the critical ones.
Three clarifications on the comparison published by Amenitiz
- Trustpilot. Their comparison page credits us with 4.7/5 from 408 reviews. The current, verifiable figure is 4.8/5 with 660+ reviews.
- Hotel Tech Report. The “0/100” they quote is the HT Score, a profile completeness index based on reviews collected, support certification and declared integrations. It is not a user rating. The user rating on Hotel Tech Report today is 4.9/5, with support rated 4.9/5.
- Pricing. You do not need a quote to know our costs. Our price list is public and you will find it further down this very page. Theirs, since September 2026, is only available after a demo.
Mistakes happen. That is why every figure here comes with its source, always one click away.
Coming from Amenitiz? Free assisted migration. And if you are tied to the 3-month notice period, no problem. We prepare everything today and go live on your renewal date, without stopping your sales.
Book a demoDon't fall behind
See what changes when a property switches to Octorate
The numbers tell much more than a simple platform change. Our analysis compares the performance of properties that moved from Amenitiz to Octorate, measuring the impact on key indicators such as average daily rate, occupancy and revenue.
Analysis based on a sample of 20 clients who migrated from Amenitiz to Octorate between 2022 and 2026. The values show the average change in ADR and occupancy rate recorded before and after the switch. Results may vary depending on property type, seasonality and market.
OUR OFFER
Every feature.
One workspace.
Each feature works on its own and becomes even more valuable when connected to the others.
OctoAgent, the AI agent for your guests
Replies to guests 24 hours a day on WhatsApp, email, OTAs and phone, using your property and booking data. Passes to your team only the requests that really need a human, with a priority and a deadline, and learns from the corrections you approve. With MCP support you can also connect ChatGPT, Claude and other assistants to your data.
Channel Manager
Sync rates, availability, content, messages and restrictions across Booking.com, Airbnb, Expedia and other channels. Manage OTA channels and direct sales from one calendar while reducing the risk of overbooking.
AI-Powered Website Builder
Create a responsive, SEO-friendly website for your property, with fast pages, AI-assisted content, professional design and an integrated Booking Engine for direct bookings.
Booking Engine
Receive direct bookings from your official website with real-time availability, updated rates, multilingual checkout and secure payments. Reduce commissions and dependency on OTAs.
PMS Cloud
Manage bookings, front desk, housekeeping, invoicing, local reporting, guest registration and daily operations in a cloud PMS accessible from browser and mobile app.
WHO WE SERVE
Two worlds.
One platform.
Connected data, synchronized channels and automations.
Hotels and B&Bs
For hotels, boutique hotels, B&Bs, hostels and campsites. Front desk, rates, availability, housekeeping, invoices and reports are managed in the same cloud PMS. Your team sees bookings and tasks updated without switching between extranets and spreadsheets.
Vacation rentals
For apartment owners, villa owners and property managers. Calendars, rates, payments, check-ins and messages stay synchronized from one dashboard, even when you manage multiple properties, locations and portals. Automate owner commission calculations and simplify every step of operations.
OFFICIAL CERTIFICATIONS
Recognized certifications for more than ten years.
The only company in the world to hold top-level certifications from Booking.com, Airbnb, Expedia and Agoda for more than a decade in a row.
OCTORATE BY THE NUMBERS
A global platform.
Measurable results.
Hotels, B&Bs and property managers around the world use Octorate every day to sync channels, bookings and payments.
Real stories.
Measurable results.
OCTORATE PRICING
Choose the right plan
Basic, Pro and Ultimate give you a clear starting point for different needs. The final price depends on modules, rooms, units, connected channels and support, so the quote can follow your property instead of forcing a generic package.
Basic
For properties that want to start with online distribution and direct bookings without activating the full suite right away.
- ✓Channel Manager
- ✓Booking Engine
- ✓Activation support
- ✓Support 7 days a week
Pro
For hotels, B&Bs and property managers that want to connect operations, distribution, direct bookings and guest communication.
- ✓Channel Manager
- ✓Booking Engine
- ✓PMS Cloud
- ✓Web Concierge AI
- ✓Metasearch
- ✓Support 7 days a week
Ultimate
For more structured teams that want a complete suite for direct sales, automations, messaging, payments and advanced control.
- ✓Everything in Pro
- ✓Website Builder
- ✓WhatsApp Business
- ✓Business Intelligence
- ✓Payments and automations
- ✓Support 7 days a week
No setup fees · No lock-in · Cancel anytime
TRY IT FREE FOR 14 DAYS
Sign up and try Octorate for free.
No credit card required.
The free trial includes the core modules you need to assess channel management, direct bookings and guest communication before choosing a plan.
Or book a free demo.
Frequently asked questions
Clear answers.
Octorate or Amenitiz for a B&B or vacation rental?
If you run a B&B, apartments or a mix of properties, Octorate manages them all in the same platform: PMS, channel manager, booking engine and self check-in included. Amenitiz states it is built for independent hotels with 3 to 30 rooms. For a small hotel, evaluate both: what makes the difference are connected channels, included tools and contract terms.
Does Octorate have an AI agent that replies to guests?
Yes. OctoAgent replies to guests 24 hours a day on WhatsApp, email, OTA channels and phone, using your property and booking data. Requests it cannot close on its own go to your team with a priority and a deadline, and every approved correction becomes a rule for future replies. Amenitiz offers automated emails and messages, not an agent that talks with the guest.
Can I switch from Amenitiz to Octorate?
Yes. The onboarding team migrates rates, availability and OTA connections and stays with you until go-live. If you have a notice period with your current provider, we plan the activation for the right date: book a demo and we will prepare the migration plan for you, with no interruption to your sales.
Which OTAs, metasearch platforms and external systems does Octorate integrate with?
Octorate connects to more than 160 OTA channels and distribution partners, including Booking.com, Airbnb, Expedia, Vrbo, Google Hotel Ads, Tripadvisor and Trivago. It also integrates with payment gateways such as Stripe, PayPal, Nexi and SysPay, as well as external systems through APIs and MCP workflows.
How does Octorate reduce overbooking and manual updates?
When a booking comes in from a connected channel, Octorate automatically updates availability, rates and restrictions across the other channels. Your team works from one calendar instead of editing every extranet by hand, reducing overbooking and operational inconsistencies.
Can properties receive direct bookings without OTA commissions?
Yes. The Booking Engine shows real-time availability on your official website, handles multilingual checkout and can connect to online payments. Direct bookings stay outside OTA commissions and help the property maintain the relationship with the guest.
How do payments, self check-in and data security work?
Payment Manager handles card verification, pre-authorizations, online payments and gateways compatible with PCI-DSS, PSD2/SCA and 3D Secure. Self Check-in collects data and documents before arrival and can connect to smart lock partners for digital access.
How much does Octorate cost and what does the free trial include?
Octorate offers monthly plans with no commissions on direct bookings. The free trial lasts 14 days, requires no credit card and lets you test the core modules before choosing the right plan for your property.
How long does it take to activate Octorate?
Timing depends on the number of rooms or units, connected channels and activated modules. For many properties, activation takes just a few days, with dedicated onboarding to configure calendars, rates, OTA mappings, Booking Engine and payments.